Terms of Service
Effective Date: 9/14/2025
Welcome to Vvaago ("Company," "we," "our," or "us"). These Terms of Service ("Terms") constitute a binding legal agreement between you and the Company and govern your access to and use of our mobile application, website, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
1. Eligibility
You may use the Service only if you are at least thirteen (13) years old, or the minimum legal age of digital consent in your jurisdiction if higher, and have the capacity to enter into a binding agreement. By using the Service, you represent and warrant that you meet these requirements.
If you are using the Service on behalf of a company or other entity, you represent that you are authorized to accept these Terms on its behalf and that such entity will be bound by these Terms.
2. Accounts
You are responsible for any activity occurring under your account. You must provide accurate and up-to-date information and maintain the security of your login credentials. You may not sell, transfer, license, or assign your account or any rights under it without our prior written consent.
We reserve the right to reclaim usernames or accounts where we determine necessary in our sole discretion.
3. Permitted Use
The Service is provided for personal, non-commercial use only. You may not use the Service to advertise, promote, market, solicit, or monetize in any form, including but not limited to brand deals, sponsored posts, affiliate marketing, or sales of goods or services, without our prior written consent.
You may not interfere with or disrupt the Service, attempt to bypass restrictions or limits, or otherwise undermine the integrity or intended operation of the Service. We reserve full discretion to determine what constitutes misuse.
4. User Content
You retain ownership of the content you post through the Service ("User Content"). However, by posting User Content you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, use, display, reproduce, modify, adapt, publish, distribute, and otherwise exploit that content for the purpose of operating, developing, providing, and improving the Service.
You represent and warrant that you own or otherwise control all rights to your User Content and that it does not infringe upon or violate the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
We reserve the right, but are not obligated, to monitor, remove, or restrict any User Content that we consider to be unlawful, harmful, offensive, misleading, or otherwise in violation of these Terms, without prior notice.
5. Rights and Ownership
The Service and all content provided by us, including without limitation software, design, trademarks, graphics, features, and other proprietary materials ("Company Content"), are owned by or licensed to the Company and are protected under copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, revocable, non-transferable license to use the Service solely in accordance with these Terms. No other rights are granted, whether expressly, impliedly, or otherwise.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.
We use trusted service providers, including Supabase, to process data on our behalf, subject to contractual safeguards that protect your information.
7. Termination
We may suspend, restrict, or terminate your account or access to the Service at any time, with or without cause, with or without notice, and without liability to you. Upon termination, all licenses and rights granted to you under these Terms will immediately cease.
We reserve the right to preserve or delete content in our sole discretion, including to comply with legal obligations.
8. Disclaimers
The Service is provided on an "as is," "as available," and "with all faults" basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, security, and reliability.
We do not warrant that the Service will be uninterrupted, secure, error-free, or that content will be preserved. You use the Service at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, the Company and its directors, officers, employees, agents, contractors, affiliates, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, goodwill, data, or other intangible losses, arising out of or related to your use or inability to use the Service.
In no event shall our total liability to you exceed one hundred New Zealand dollars (NZD $100).
10. Indemnity
You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, contractors, and agents from and against any claims, damages, liabilities, losses, or expenses (including reasonable legal fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms.
11. Governing Law and Jurisdiction
These Terms are governed by and construed under the laws of New Zealand, without regard to conflict of law principles. You agree that the courts of New Zealand shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the Service.
12. Dispute Resolution
If a dispute arises, you agree to first attempt to resolve the matter informally by contacting us. If the dispute cannot be resolved, it shall be submitted to arbitration in New Zealand under the Arbitration Act 1996, conducted in English before a single arbitrator. The arbitrator's decision shall be final and binding. You waive the right to participate in any class action or representative proceeding.
13. Changes to the Terms
We reserve the right, at our sole discretion, to update or modify these Terms at any time. Where legally required, we will provide notice of material changes. By continuing to use the Service after such changes, you agree to the updated Terms.
14. Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements. Failure by the Company to enforce any provision shall not constitute a waiver of that provision.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@vvaago.com
- Address: Level 2, 1 Albert Street, CBD, Auckland, 1010, NZ
- Support: Contact Support